Select work
A curated selection of recent projects, system designs and case studies.
Note: Some works have limited information and images due to restrictions. Please get in touch for detailed information about goals, processes and outcomes of works listed (and not listed) on here.
Agent Assist
2026
A dynamic AI-powered assistant for customer service agents
CCaaS
2025
Redesigning a legacy Contact Centre as a Service application
Smart Dial
2024
A smart outbound dialer built to maximize efficiency and conversion
Enghouse Design System
2023
Building a versatile design system for an enterprise product portfolio
Mediasite UI
2024
A scalable LMS platform for video delivery & asset management
Knowledge Assistant
2023
A better, smarter knowledge service for customer service teams
Operator Console
2023
Modernizing a legacy enterprise call management application